Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use an idn68 account — from how deposits via DANA, OVO, and GoPay are handled to how withdrawals are processed and when access may be restricted.

Applies to all account holdersDANA, OVO, GoPay deposits coveredWithdrawal conditions stated clearlyEligibility subject to local lawAccount security obligations included
idn68 Terms That Cover How Your Account Works
TERMS CONTACT

Ask Us About Any Clause

If a section of these terms raises a question — whether it's about how your GoPay withdrawal is processed, why a transaction was flagged, or what triggers an account review — reach out before taking further action. Our support team can walk you through the specific clause that applies to your situation. Players in Yogyakarta and Batam use the same contact channels listed here.

Team online

Live Chat

Start a live chat session from the site header. Available during platform operating hours for questions about account terms, transaction disputes, or verification steps.

Email Support

Send a detailed message to our support address for written confirmation of how a specific term applies to your account or payment method.

Account Help Centre

Find answers to common terms questions — covering DANA deposits, OVO withdrawal rules, and account suspension procedures — in the help section of your account dashboard.

HOW WE OPERATE

How We Handle Your Account and Data

These terms are not just rules we post and forget. They reflect the actual processes running behind every login, every DANA top-up, and every withdrawal request. Here is what that means in practice across four areas that affect your account directly.

Account Security Your login credentials are stored in encrypted form. We never ask for your password via chat or email. Any suspicious login attempt triggers an OTP verification step to your registered number before access is granted.
Data Retention We keep transaction records — including DANA, OVO, and GoPay deposit histories — for as long as required by the obligations applicable to platforms serving eligible regions. You can request a summary of your own records via support.
Cookie and Session Use We use session cookies to keep you logged in across page loads on mobile and desktop. Preference cookies remember your last lobby view so you return to the same spot on your next session — no re-navigation needed.
Requesting Changes To update your registered e-wallet number, linked DANA or OVO account, or personal details, submit a request through live chat with your account ID and the relevant verification document. Changes take effect after confirmation.

Common Questions About These Terms

The questions below come from account holders who wanted clarity on specific parts of the terms before or after registering. Each answer reflects the actual rule as written — not a simplified version of it.

Yes. Every deposit and withdrawal — whether via DANA, OVO, or GoPay — is governed by these terms. The same rules on transaction limits, verification, and reversal apply regardless of which e-wallet you use.

Multiple accounts linked to the same person, device, or payment wallet are not permitted. If we detect duplicate accounts, all associated accounts may be suspended. Contact support to resolve the situation before any balances are affected.

We can update these terms when our services change. We publish the revised version on this page. Continuing to use your account after an update is posted means you accept the new terms.

Send a request via live chat or email with your account ID. We will provide a summary of your transaction records, including DANA, OVO, and GoPay activity, within the timeframe stated in our data retention policy.

All withdrawal requests go through an identity check before funds are released to your e-wallet. This step protects your balance. If your verification is pending, live chat support can tell you exactly what document is still required.

Access to idn68 and the services described here depends on local law and is available only where permitted in your region. If a specific service is restricted where you are, that part of the terms does not apply to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.