Reference

How idn68 Handles Your Personal Information

This page explains exactly what data we collect when you use your idn68 account, how we store it, and what rights you have over it. Access to our platform and this policy depends on local law and is available where local law permits.

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REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or delete any personal data we hold on your account, reach out through any of the channels below. Our team handles data requests for accounts registered in eligible Indonesia regions. We aim to respond to all data-related queries as quickly as our process allows.

Live Chat Start a live chat session directly from your account page. Describe your data request clearly and our team will pick it up from there.

Email Support Send your data access or correction request to our support email. Include your registered contact detail so we can locate your account quickly.

Account Settings Some personal details — display name, contact info — can be updated directly inside your account settings without contacting support at all.

What We Collect and Why We Collect It

idn68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, contact information, and any identity verification data required for your account. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record the transaction reference,

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amount, and wallet ID linked to that session. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — your browser type, IP address, and session timestamps — to keep your account secure and detect unusual
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activity. Cookies help us remember your login state so you're not asked to re-enter credentials on every visit. All data we hold is used to operate your account, process transactions, and communicate service updates. We do not sell your personal data to third parties for marketing.
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Data shared with payment processors like DANA, OVO, or GoPay is limited to what those platforms need to complete a transaction. Retention periods vary by data type; transaction records are kept as required by applicable financial and legal obligations in regions where our service is available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Data

We take a practical, specific approach to data security — not just a policy statement. Here is what that looks like across the four areas that matter most to your account.

Secure Data Storage

Account credentials and payment references are stored using encryption at rest. We do not log full wallet numbers from DANA, OVO, or GoPay — only the reference ID the payment processor returns to confirm a completed transaction.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your device. You can clear cookies at any time through your browser; doing so will log you out of your current session on that device.

Account Security

Login attempts from unrecognised devices trigger an OTP verification step sent to your registered contact. This applies whether you access your account from a phone browser in Batam or a desktop elsewhere in Indonesia.

Requesting Changes

To request a data correction or deletion, contact us via live chat or email with your account reference. We verify your identity before making any changes to keep your account safe from third-party interference.

Privacy Policy Questions Answered

These are the questions we see most often about how your data is handled on idn68. If your question is not here, our live chat team can answer it directly.

We collect your name, contact detail, and any verification data submitted at registration. We also log device and session info to protect your account from unauthorised access.

No. We store only the transaction reference ID returned by the payment processor after a completed deposit or withdrawal. Your wallet PIN and full account number are never held on our side.

Yes. Contact us through live chat or email with your account reference. We will verify your identity and then share the data we hold on your account in a readable format.

Send a deletion request via our support email or live chat. We will process it after verifying your identity. Some transaction records may be retained as required by applicable legal obligations.

We share data only with payment processors like DANA, OVO, and GoPay — and only what is needed to complete a transaction. We do not sell personal data to third-party advertisers.

Session cookies keep you logged in across page loads. Preference cookies remember your device. Clearing your browser cookies will end your current session, and you will need to log in again.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appidn68 App Accountidn68 Login

How idn68 Handles Your Personal Information

Contact Us About Your Privacy

How We Protect and Manage Your Data

Secure Data Storage

Cookie Use

Account Security

Requesting Changes

Privacy Policy Questions Answered

01 What personal data does idn68 collect when I register?

02 Does idn68 store my DANA, OVO, or GoPay wallet credentials?

03 Can I request a copy of the data idn68 holds on me?

04 How do I ask idn68 to delete my personal data?

05 Does idn68 share my data with any third parties?

06 How do cookies affect my idn68 account experience?

Privacy Policy

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